Customer Engagement
We have the solutions, tools and expertise in marketing, personalization, loyalty, sales and service so that you can understand, engage and activate your customers - and have full control over the entire customer journey.
Our solutions
Marketing Automation
Leverage tools that build loyal customer relationships and streamline your efforts as a marketer.
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Email, SMS, Social Ads
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Automations and trigger-based messaging
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Personalized communication based on customer data
Solution:
Customer Club
Loyal customers are your greatest asset. Build strong customer relationships, boost sales, and increase Customer Lifetime Value with the right tools.
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Membership Benefits
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Loyalty Score
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Recruitment
Solution:
Customer Data Platform
Create a hyper-personalized customer experience by consolidating customer data across all systems and channels.
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Customer Identification
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Data Consolidation
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Data Quality Assurance
Solution:
Sales Tools
We provide tools that empower your sales team to sell anytime, anywhere, with invaluable insights delivered at the right moment.
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Smart Sales Automation
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360-Degree Customer Tracking
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Lead and Opportunity Scoring
Solution:
Customer Service Tools
Increase customer loyalty and drive business growth by delivering exceptional customer service across all channels.
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Efficient Inquiry Handling
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Automated Workflows
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Knowledge Database
Solution:
Our services
Data Profiling
Gain in-depth insights into your customer base and their purchasing behavior. Learn more about our data profiling here: Data profiling
Health Check
We conduct a health check of your existing tools, focusing on best practices, utilization, and maintenance needs.
Hands-on Marketing Resource
Our experts are available as operational resources to join your team as needed.
Eager to learn more?
Get in touch with Markus! He knows quite a bit about eCommerce - oh, and he's quite nice to talk with as well!