Customer Engagement


We have the solutions, tools and expertise in marketing, personalization, loyalty, sales and service so that you can understand, engage and activate your customers - and have full control over the entire customer journey.

Our solutions

Marketing Automation

 

Leverage tools that build loyal customer relationships and streamline your efforts as a marketer.

  • Email, SMS, Social Ads

  • Automations and trigger-based messaging

  • Personalized communication based on customer data

Solution: 

Customer Club

 

Loyal customers are your greatest asset. Build strong customer relationships, boost sales, and increase Customer Lifetime Value with the right tools.

  • Membership Benefits

  • Loyalty Score

  • Recruitment

Solution: 

Customer Data Platform

 

Create a hyper-personalized customer experience by consolidating customer data across all systems and channels.

  • Customer Identification

  • Data Consolidation

  • Data Quality Assurance

Solution: 

Sales Tools

 

We provide tools that empower your sales team to sell anytime, anywhere, with invaluable insights delivered at the right moment.

  • Smart Sales Automation

  • 360-Degree Customer Tracking

  • Lead and Opportunity Scoring

Solution: 

Customer Service Tools

 

Increase customer loyalty and drive business growth by delivering exceptional customer service across all channels.

  • Efficient Inquiry Handling

  • Automated Workflows

  • Knowledge Database

Solution: 


Our services

Data Profiling

 

Gain in-depth insights into your customer base and their purchasing behavior. Learn more about our data profiling here: Data profiling

Health Check

 

We conduct a health check of your existing tools, focusing on best practices, utilization, and maintenance needs.

Hands-on Marketing Resource

 

Our experts are available as operational resources to join your team as needed.

Eager to learn more?

Get in touch with Markus! He knows quite a bit about eCommerce - oh, and he's quite nice to talk with as well!

Get in touch

Digital strategy, digital transformation & change management

Design, UX & Conversion Rate Optimization (CRO)

eCommerce for B2C and B2B

Master data, product enrichment og media management

Best-of-breed partners and in-house technology

Marketing, personalization, loyalty, sales & customer service

eCom marketers help you with SEO, SEM and more

Support, hosting and further development

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