Voyado Customer Experience Cloud
The number of touchpoints that customers use to engage with a brand has multiplied in recent years, making it difficult for marketers to reach out with the right message at the right time. With Voyado's customer experience cloud, it is easy to get unified and actionable customer data across all contact points in the organization. Simply put: you can improve the customer experience in all channels – online and offline.
Voyado Engage
A multi-channel marketing platform that enables you to act based on your customer data. It gives you the insight and tools you need to create extraordinary experiences in all sales and marketing channels through personal and relevant messages and automated marketing.
Voyado Elevate
An automated product recommendation engine that helps elevate the shopping experience and increase sales by displaying relevant, intent-based search results and product recommendations on your website. Elevate learns from visitor’s behavior in real time and adjusts results to rank the most relevant products higher, to maximize sales. Voyado AI instantly detects behavioral patterns and trends without changing product data, providing instant, relevant and localized customer experiences.
Together, the two solutions unify customer data, website behavior and purchase history to understand each individual consumer and their intentions. It allows you to use the insights to create relevant shopping experiences in each channel, helping you to:
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Attract new customers for sustainable growth
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Convert visitors to purchasing customers through frictionless and relevant purchase experiences
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Maintain and develop loyal, long-term customer relationships with high lifetime value (CLV)
